Shipping and Delivery

Order Processing:

  • XHEYDAY will process orders within 3-4 business days after you place your order. Orders placed from Friday to Sunday or on holidays will be processed on the next business day.
  • XHEYDAY reserves the right to refuse the order, and delay shipment in the event that the order cannot be shipped due to uncontrollable factors.
  • Once an order has shipped, we will send an email to your contact email provided on the order with shipment tracking information.
  • For customers from Hong Kong, Macao and Taiwan, please be sure to use the name on your ID card when filling out the shipping information.
  • Customers from regions and countries other than Hong Kong, Macao, and Taiwan, must fill in your shipping information in English. We cannot change the completed shipping information after check out.
  • A pre-order is the reservation of an item that is not yet available for sale, but will be soon. An estimated delivery date is indicated for each pre-order item within the product page.
  • We do not offer invoice notes.
  • We are unable to combine different orders into one shipment.

 

Delivery: 

  • Our standard international shipping takes approximately 7-14 business days to arrive.
  • XHEYDAY is not responsible for carrier delays, delays due to holidays, weather conditions, customs inspections, or other circumstances beyond our control.
  • Shipping address cannot be changed for shipped items. If you have any questions, please contact our customer service via: support@xheyday.com
  • At this time we are unable to ship orders to P.O. Boxes. Orders made to any of these addresses will be cancelled.
  • It is not possible to choose a specific date and time for delivery.

 

Fees:

  • Our standard international shipping fee is $19, availabe for following regions and countries;
  • The cost of shipping and taxes depends on your location. You can see the total shipping cost for your order at the checkout;
  • Our shipping does not include any duties of a specific country.

Asia Pacific:

Australia, Cambodia, India, Indonesia, Hong Kong SAR, Japan, Maco SAR, Malaysia, Myanmar (Burma), Mongolia, New Zealand, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates, Vietnam.

Europe:

Austria, Belgium, Bulgaria, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lativa, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, United Kingdom.

North & Mid America:

United States, Cananda, Mexico

South America:

Brazil, Chile, Colombia, Argentina

 

 

*XHEYDAY reserved all the rights for final explanation.

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